If you can't access Beatsource through your DJ software (for example, Rekordbox, Serato, Virtual DJ, Djay Pro, Traktor, etc.) please try the following steps:
1. If you are receiving an invalid login message, but have no issues logging on to Beatsource.com, you may need to log out directly through the API and log back in by clicking the links below:
(This will redirect you to the Beatport homepage, you can close this window)
2. You may need to update your software to the latest version. You can check the website of your chosen software for any recent updates, or select auto-updates when available.
3. You may need to uninstall and reinstall your software.
4. If you don't see any option to access Beatsource from the app, you may need to check your settings or preferences to make sure that you are allowing "streaming" services to show in the tree view of your software.
If you have checked all of these steps and are still having trouble connecting to Beatsource from your DJ software, please contact Customer Support. Please provide the following information:
-Your OS + version
-Your DJ software + version
-Your Beatsource username
-Any screenshots that would be helpful